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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
BANKCARD
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| E | A | S | S | U | R | A | N | C | E | A | T | S | E | Y |
| A | C | O | U | R | T | E | O | U | S | P | E | S | S | F |
| C | C | I | S | M | I | L | E | S | T | P | C | E | A | N |
| K | O | L | V | N | L | Y | D | K | N | R | I | N | T | O |
| O | U | I | E | R | D | R | P | N | A | E | O | L | I | I |
| W | N | S | R | C | E | E | G | O | H | C | V | U | S | T |
| L | T | T | I | O | X | S | G | W | C | I | F | F | F | A |
| E | A | E | F | N | T | O | R | L | R | A | O | E | A | C |
| D | B | N | I | F | R | L | E | E | E | T | E | C | C | I |
| G | I | I | C | I | A | U | E | D | M | I | N | R | T | N |
| M | L | N | A | D | M | T | T | G | O | O | O | U | I | U |
| E | I | G | T | E | I | I | I | E | B | N | T | O | O | M |
| N | T | N | I | N | L | O | N | F | U | M | R | S | N | M |
| T | Y | F | O | C | E | N | G | E | E | Q | Q | E | U | O |
| K | I | G | N | E | N | B | A | N | K | C | A | R | D | C |
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