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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
BANKCARD
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | T | N | E | M | G | D | E | L | W | O | K | C | A | G |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | U |
| S | O | I | S | N | D | R | O | T | C | A | F | W | O | W |
| S | N | G | V | E | R | I | F | I | C | A | T | I | O | N |
| U | F | R | N | R | E | S | O | L | U | T | I | O | N | G |
| R | I | E | S | X | E | C | O | U | R | T | E | O | U | S |
| A | D | E | M | N | K | S | T | N | A | H | C | R | E | M |
| N | E | T | I | E | L | D | R | A | C | K | N | A | B | C |
| C | N | I | L | L | I | S | T | E | N | I | N | G | S | E |
| E | C | N | E | E | G | E | L | I | M | A | R | T | X | E |
| L | E | G | S | E | C | I | O | V | F | O | E | N | O | T |
| A | E | N | O | I | T | C | A | F | S | I | T | A | S | L |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| A | P | P | R | E | C | I | A | T | I | O | N | S | U | U |
| R | K | N | O | I | T | A | C | I | N | U | M | M | O | C |
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