Miscellaneous: It's all about the customers

Using positive language to improve the customer experience.

It's all about the customers
Using positive language to improve the customer experience.

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ACKNOWLEDGEMENT
ADDINGVALUE
CONFIRM
EFFICIENT
EMPATHY
ENTHUSIASM
EXTRAMILE
FRIENDLY
HELPFUL
LISTENING
OPENQUESTIONS
OWNERSHIP
PATIENCE
POLITE
QUALITY
RESOLVE
RESPECT
RESPOND
SERVICE
SMILE
SUPPORT
THANKS
TONE
UNDERSTANDING
T S N O I T S E U Q N E P O A
C F E B M H M X K G M A W C D
E V N Y S A I K W P T N K U D
P F O T A N L D A I E N G N I
S R T I I K E T E R O E Q D N
E I N L S S H N S W S Q B E G
R E E A U Y C H L E U I E R V
E N I U H E I E I T P D V S A
C D C Q T P D Z S I P N L T L
I L I T N G J T T L O O O A U
V Y F D E G P C E O R P S N E
R A F M S X A Q N P T S E D F
E K E X T R A M I L E E R I N
S N D N M D C O N F I R M N G
T H E L P F U L G P Z S H G P
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