Miscellaneous: It's all about the customers

Using positive language to improve the customer experience.

It's all about the customers
Using positive language to improve the customer experience.

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ACKNOWLEDGEMENT
ADDINGVALUE
CONFIRM
EFFICIENT
EMPATHY
ENTHUSIASM
EXTRAMILE
FRIENDLY
HELPFUL
LISTENING
OPENQUESTIONS
OWNERSHIP
PATIENCE
POLITE
QUALITY
RESOLVE
RESPOND
SERVICE
SMILE
THANKS
TONE
UNDERSTANDING
T E L I M S A I S U H T N E R
O N Q C G Y T I L A U Q S Y U
N G E X T R A M I L E N H N C
E N F M P H P Z E R O T D E H
F I F N E U I T Q I A E K E E
P N I R P G I K T P R A L H U
I E C E I L D S M S H P O S L
H T I S O E E E T J F C E M A
S S E P E U N A L U C V H R V
R I N O Q R N D L W L S N I G
E L T N G D V O L O O K T F N
N T E D I D L I S Y W N P N I
W P W N A E L E C H O A K O D
O I G V E T R U B E X H E C D
P I P A T I E N C E O T E G A
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