12 Tips for a Positive Customer Experience
12 tips for a Positive Customer Experience
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ACKNOWLEDGE
ACTIVELY
ADMIT
ASSISTANCE
BEHAVIOR
CLARIFY
COMMUNICATION
EXPECTATION
FOCUSED
FRUSTRATIONS
GOODWILL
GRATITUDE
GREETING
LISTENING
PRINCIPLES
RESPECT
SOLUTIONS
STRATEGIES
VERIFY
WIN-WIN
N | E | C | N | A | T | S | I | S | S | A | X | I | E | S |
J | C | H | E | X | P | E | C | T | A | T | I | O | N | G |
N | L | O | L | T | X | R | H | L | E | D | T | O | N | E |
E | L | S | M | R | F | W | I | S | A | C | V | I | H | X |
G | I | O | R | M | R | O | F | N | E | R | N | Z | G | K |
D | W | L | O | Q | U | O | C | P | C | E | I | R | I | S |
E | D | U | I | N | S | N | S | U | T | I | E | F | E | Z |
L | O | T | V | A | T | E | I | S | S | E | P | I | Y | N |
W | O | I | A | C | R | V | I | C | T | E | G | L | I | P |
O | G | O | H | T | A | L | E | I | A | E | D | W | E | L |
N | T | N | E | I | T | D | N | R | T | T | - | U | M | S |
K | C | S | B | V | I | G | M | A | I | N | I | C | P | J |
C | K | G | X | E | O | P | R | I | I | F | M | O | S | X |
A | H | C | N | L | N | T | X | W | T | I | Y | X | N | R |
E | Q | W | J | Y | S | E | D | U | T | I | T | A | R | G |
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