12 Tips for a Positive Customer Experience
12 tips for a Positive Customer Experience
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ACKNOWLEDGE
ACTIVELY
ADMIT
ASSISTANCE
BEHAVIOR
CLARIFY
COMMUNICATION
CONFIRM
EXPECTATION
FOCUSED
FRUSTRATIONS
GOODWILL
GRATITUDE
GREETING
KINDLY
LISTENING
PRINCIPLES
RESPECT
SOLUTIONS
STRATEGIES
VALUES
VERIFY
WIN-WIN
N | G | O | O | D | W | I | L | L | P | E | I | U | X | W |
G | C | S | E | X | P | E | C | T | A | T | I | O | N | Y |
N | A | O | R | U | M | R | E | S | P | E | C | T | L | S |
I | C | S | M | K | F | K | I | N | D | L | Y | E | R | N |
N | K | M | S | M | R | G | E | N | L | Y | V | X | O | O |
E | N | R | V | I | U | H | R | E | C | I | F | Z | I | I |
T | O | I | E | G | S | N | H | E | T | I | E | G | V | T |
S | W | F | R | F | T | T | I | C | E | L | P | A | A | U |
I | L | N | I | Y | R | R | A | C | L | T | Q | L | H | L |
L | E | O | F | J | A | T | C | N | A | A | I | W | E | O |
A | D | C | Y | Y | T | F | V | F | C | T | R | N | B | S |
T | G | R | A | T | I | T | U | D | E | E | I | I | G | Z |
K | E | F | O | W | O | I | D | E | S | U | C | O | F | R |
A | D | M | I | T | N | N | I | W | - | N | I | W | N | Y |
V | A | L | U | E | S | T | R | A | T | E | G | I | E | S |
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