12 Tips for a Positive Customer Experience

ACKNOWLEDGE
ACTIVELY
ADMIT
ASSISTANCE
BEHAVIOR
CLARIFY
COMMUNICATION
CONFIRM
EXPECTATION
FOCUSED
FRUSTRATIONS
GOODWILL
GRATITUDE
GREETING
KINDLY
LISTENING
PRINCIPLES
RESPECT
SOLUTIONS
STRATEGIES
VALUES
VERIFY
WIN-WIN

12 tips for a Positive Customer Experience

Try to find all 23 words on this board.

A E N I W - N I W S I I Y C P
C N Z L F T O X L N D B L G R
K S O S X I I A I O B C D R I
N N V I J M T Y S I E T N A N
O O I D T D A G T T H C I T C
W I S E R A T M E A A E K I I
L T T S G S C R N R V P L T P
E U R U R S E I I T I S L U L
D L A C E I P F N S O E I D E
G O T O E S X N G U R R W E S
E S E F T T E O A R M V D V E
U X G D I A X C F F D M O K U
E C I O N N Y F I R E V O T L
A Q E T G C L A R I F Y G C A
F Z S Y L E V I T C A R U N V
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Answer Key for 12 Tips for a Positive Customer Experience

X
Y
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1A # N I W - N I W S # # Y # P
2C N # # # T O # L N # # L G R
3K S O # # I I # I O B # D R I
4N N # I # M T # S I E T N A N
5O O # D T D A # T T H C I T C
6W I S E # A T M E A A E K I I
7L T T S G S C R N R V P L T P
8E U R U R S E I I T I S L U L
9D L A C E I P F N S O E I D E
10G O T O E S X N G U R R W E S
11E S E F T T E O # R M # D # E
12# # G # I A # C # F # M O # U
13# # I # N N Y F I R E V O # L
14# # E # G C L A R I F Y G C A
15# # S Y L E V I T C A # # # V
Word X Y Direction
ACKNOWLEDGE  11s
ACTIVELY  1115w
ADMIT  66n
ASSISTANCE  66s
BEHAVIOR  114s
CLARIFY  614e
COMMUNICATION  88nw
CONFIRM  812n
EXPECTATION  77n
FOCUSED  411n
FRUSTRATIONS  1010n
GOODWILL  1314n
GRATITUDE  142s
GREETING  57s
KINDLY  136n
LISTENING  92s
PRINCIPLES  151s
RESPECT  1210n
SOLUTIONS  211n
STRATEGIES  36s
VALUES  1515n
VERIFY  1213w
WIN-WIN  91w