Miscellaneous: ITIL

ITIL V3 Terminology

ITIL
ITIL V3 Terminology

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AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY
S D Y T I C A P A C Y O P K M
S C M J N Y T N A R R A W O E
E H O P E R A T I O N S N I L
R A X N N P Z S E U R Y O L B
V N O G F O G R S K U G I O O
I G G L M I I H L E J E T F R
C E B B I H G T G P T T A T P
E Y C N E G R U U O V A L R R
E S U A C T O O R L L R A O I
D T N E M E E R G A O T C P O
E N O I T I S N A R T S S I R
S T N E M E V O R P M I E E I
I J K B W U T I L I T Y O R T
G Y T I L I B A L I A V A N Y
N K T C A P M I N C I D E N T
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