ITIL
ITIL V3 Terminology
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AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY
| X | N | Q | Y | N | O | I | T | U | L | O | S | E | R | W |
| P | O | I | L | O | F | T | R | O | P | P | S | D | C | T |
| V | W | A | W | U | U | G | Z | E | L | C | C | O | C | E |
| A | C | A | B | T | E | T | R | I | A | L | N | A | S | S |
| G | V | O | R | N | N | A | I | L | Y | F | P | U | T | N |
| R | E | A | C | R | T | E | A | L | I | M | A | C | R | N |
| E | T | Y | I | I | A | T | M | G | I | C | Z | Y | A | T |
| E | Y | E | O | L | I | N | U | E | T | T | N | T | T | N |
| M | C | N | S | O | A | R | T | O | V | G | Y | I | E | E |
| E | S | I | N | S | A | B | O | Y | I | O | C | C | G | D |
| N | V | E | V | T | A | R | I | S | U | Q | R | A | Y | I |
| T | V | B | I | R | X | M | E | L | B | O | R | P | T | C |
| G | Q | O | L | A | E | D | J | B | I | Z | X | A | M | N |
| Q | N | O | I | T | I | S | N | A | R | T | P | C | V | I |
| P | H | Z | P | R | I | O | R | I | T | Y | Y | M | X | Z |
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