ITIL
ITIL V3 Terminology
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AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY
| T | W | A | R | R | A | N | T | Y | C | V | B | B | I | R |
| M | E | A | F | S | G | H | T | I | N | Y | Y | R | N | P |
| R | C | S | V | I | N | I | Y | O | M | T | E | O | Y | O |
| T | I | T | S | A | C | O | I | C | I | P | I | I | Q | R |
| N | Y | E | N | A | I | T | I | R | N | T | A | M | H | T |
| E | D | G | P | E | U | L | O | T | A | E | E | C | N | F |
| M | S | A | E | L | M | I | A | R | A | L | G | E | T | O |
| E | C | C | O | T | R | E | U | B | B | R | D | R | V | L |
| V | Q | S | A | P | A | G | E | O | I | I | E | A | U | I |
| O | E | B | W | L | I | R | R | R | C | L | L | P | S | O |
| R | I | F | K | F | A | P | T | N | G | K | I | I | O | R |
| P | L | G | N | O | I | T | I | S | N | A | R | T | X | M |
| M | N | O | Y | T | I | L | I | T | U | P | C | M | Y | E |
| I | C | H | A | N | G | E | V | O | J | B | U | K | W | A |
| E | S | U | A | C | T | O | O | R | N | P | D | T | T | U |
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