Managing Complaint
Managing Complaint
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ASKQUESTION
BEPATIENT
CONTROLEMOTION
DONTASSUME
DONTPANIC
EMPATHY
EYECONTACT
LISTEN
SMILE
SOLUTION
TAKEOWNERSHIP
J | K | A | I | T | X | Y | O | E | R | N | I | T | D | C |
R | N | O | I | T | S | E | U | Q | K | S | A | V | O | K |
H | D | Z | F | Z | C | D | K | T | I | K | H | N | N | D |
T | C | A | T | N | O | C | E | Y | E | E | T | S | T | W |
M | K | B | B | M | H | M | Z | O | A | R | W | C | A | V |
U | D | V | I | T | P | T | W | S | O | N | K | I | S | K |
I | E | H | C | A | X | N | B | L | D | O | L | N | S | H |
Q | M | K | T | T | E | N | E | I | J | I | K | A | U | H |
U | A | H | J | R | X | M | P | S | K | T | G | P | M | L |
W | Y | M | S | P | O | Z | A | T | O | U | S | T | E | J |
W | W | H | M | T | C | A | T | E | O | L | S | N | K | P |
D | I | W | I | M | C | D | I | N | B | O | W | O | L | J |
P | W | O | L | J | K | F | E | C | B | S | Z | D | O | V |
X | N | K | E | R | O | B | N | A | Q | Z | I | W | A | H |
C | E | I | D | Q | P | U | T | L | A | V | M | H | S | R |
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