Managing Complaint

ASKQUESTION
BEPATIENT
CONTROLEMOTION
DONTASSUME
DONTPANIC
EMPATHY
EYECONTACT
LISTEN
SMILE
SOLUTION
TAKEOWNERSHIP

Managing Complaint

Try to find all 11 words on this board.

C D O N T P A N I C U M T S V
X O P P R A U S U H P T C I D
D N N I I Y W N N N I C T N R
U T K T H T H E D T R A L O D
Z A S G R S E T C B L T J I Q
A S F G Q O R I A Q I N D T U
P S M I L E L E B P N O O S U
J U O A W I T E N W M C U E A
Y M G L S C P P M W X E R U I
U E D T U A R N B O O Y J Q W
A I E X T T V G S K T E R K X
B N T I X Y I W E P W I K S N
H N E O Z Z K O M S J V O A K
G N W Y K V S I N L R D C N T
T N K U Z R U H F X A C K R F
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Answer Key for Managing Complaint

X
Y
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1C D O N T P A N I C # # # # #
2# O P # # # # # # # # T # # #
3# N N I # Y # # # # # C # N #
4# T # T H # H # # # # A # O #
5# A # # R S # T # # # T # I #
6# S # # # O R # A # # N # T #
7# S M I L E L E B P # O # S #
8# U O # # I # E N # M C # E #
9# M # L S # P # M W # E # U #
10# E # T U A # # # O O Y # Q #
11# # E # T T # # # # T E # K #
12# N # I # # I # # # # I K S #
13# # E # # # # O # # # # O A #
14# N # # # # # # N # # # # N T
15T # # # # # # # # # # # # # #
Word X Y Direction
ASKQUESTION  1413n
BEPATIENT  88sw
CONTROLEMOTION  88se
DONTASSUME  22s
DONTPANIC  21e
EMPATHY  129nw
EYECONTACT  1211n
LISTEN  77sw
SMILE  27e
SOLUTION  27se
TAKEOWNERSHIP  1514nw