Managing Complaint

ASKQUESTION
BEPATIENT
CONTROLEMOTION
DONTASSUME
DONTPANIC
EMPATHY
EYECONTACT
LISTEN
SMILE
SOLUTION
TAKEOWNERSHIP

Managing Complaint

Try to find all 11 words on this board.

T L L W K C N I T I M T E B C
P N R N V E M U S S A T N O D
S I E O E T Y S Y B U D N Y O
Q P H I C T X E Y D R T P C N
G T A S T I S X C S R D G K T
H C I M R A G I Y O I V C T P
G P T I A E P N L Q N M Z O A
M V S L Z Y N E M P A T H Y N
M U D E D F M W B V R I A V I
Y G S N N O Q X O T J P Q C C
I H M E T Q Z W L E F K R G T
I E N I T F I L A P K U Z S T
Y N O I T S E U Q K S A I V T
I N Y G I C T M C I W U T A T
D H S O L U T I O N F P U E G
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Answer Key for Managing Complaint

X
Y
123456789101112131415
1T # # # # # # # # # # # # # C
2P N # N # E M U S S A T N O D
3# I E # E # Y # # # # # N # O
4# # H I # T # E # # # T # # N
5# # # S T # S # C # R # # # T
6# # # M R A # I # O # # # # P
7# # # I # E P # L # N # # # A
8# # # L # # N E M P A T H Y N
9# # # E # # M W B # # # A # I
10# # # # # O # # O # # # # C C
11# # # # T # # # # E # # # # T
12# # # I # # # # # # K # # # #
13# N O I T S E U Q K S A # # #
14# N # # # # # # # # # # T # #
15# # S O L U T I O N # # # # #
Word X Y Direction
ASKQUESTION  1213w
BEPATIENT  88nw
CONTROLEMOTION  88sw
DONTASSUME  142w
DONTPANIC  152s
EMPATHY  88e
EYECONTACT  62se
LISTEN  97nw
SMILE  45s
SOLUTION  315e
TAKEOWNERSHIP  1314nw