Managing Complaint
Managing Complaint
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ASKQUESTION
BEPATIENT
CONTROLEMOTION
DONTASSUME
DONTPANIC
EMPATHY
EYECONTACT
LISTEN
SMILE
SOLUTION
TAKEOWNERSHIP
R | W | I | O | X | K | M | T | T | F | G | E | O | D | C |
R | T | D | G | L | A | K | A | J | D | Q | J | S | O | H |
V | U | V | C | F | H | L | K | R | C | Z | F | N | N | L |
W | Y | H | T | A | P | M | E | E | Z | T | T | T | T | E |
C | I | N | A | P | T | N | O | D | Y | R | H | C | A | I |
C | F | H | D | Q | W | O | W | O | O | B | Z | A | S | H |
V | S | J | J | X | W | B | N | L | J | Y | F | T | S | M |
J | J | A | S | K | Q | U | E | S | T | I | O | N | U | V |
X | B | X | X | U | F | M | R | P | P | I | S | O | M | A |
C | E | N | X | D | O | M | S | Q | A | M | N | C | E | N |
H | P | C | E | T | Z | V | H | M | V | T | H | E | H | E |
A | Q | S | I | T | X | C | I | J | I | H | I | Y | T | A |
J | Y | O | P | T | S | R | P | Z | T | L | U | E | E | W |
Z | N | F | P | L | Z | I | S | R | Q | F | E | I | N | O |
Z | J | E | V | H | S | O | L | U | T | I | O | N | J | T |
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