Miscellaneous: Managing Complaint

Managing Complaint

Managing Complaint
Managing Complaint

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ASKQUESTION
BEPATIENT
CONTROLEMOTION
DONTASSUME
DONTPANIC
EMPATHY
EYECONTACT
LISTEN
SMILE
SOLUTION
TAKEOWNERSHIP
N W T A K E O W N E R S H I P
V G A S U M Y I R V P C C N U
C T B K B S R E M T E P O T A
I L R Q V G N D C L B I M D D
N R O U G G E Q I O T W W G Z
A E L E Q W T M S O N N V C O
P M W S I D S B M S P T W O U
T U L T O X I E C U E L A C P
N S F I O L L P M J A P D C E
O S N O R O U A R P J E A Y T
D A K N R Z Y T U N A R R R W
Q T X T S D Q I I R A T Z N J
A N N A G R E E M O G N H O F
V O H R S D S N W S N K G Y K
C D H U G S O T C L T V R M B
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