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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | J | R | O | T | C | A | F | W | O | W | N | A | H | C |
| A | U | E | G | J | A | P | G | T | E | N | O | P | N | J |
| C | T | S | L | Y | N | L | N | M | L | O | I | P | O | S |
| C | N | O | T | O | I | I | I | S | I | I | T | R | I | U |
| O | E | U | O | O | J | S | T | E | M | T | A | E | T | O |
| U | M | R | N | A | M | T | E | L | A | U | C | C | A | E |
| N | G | C | E | S | E | E | E | I | R | L | I | I | C | T |
| T | D | E | O | S | R | N | R | M | T | O | F | A | I | R |
| A | E | F | F | U | C | I | G | S | X | S | I | T | N | U |
| B | L | U | V | R | H | N | Y | K | E | E | R | I | U | O |
| I | W | L | O | A | A | G | P | X | U | R | E | O | M | C |
| L | O | N | I | N | N | S | H | Z | S | O | V | N | M | I |
| I | K | E | C | C | T | L | I | H | Z | J | A | I | O | H |
| T | C | S | E | E | C | N | E | D | I | F | N | O | C | X |
| Y | A | S | A | T | I | S | F | A | C | T | I | O | N | E |
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