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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
S | U | T | N | E | M | G | D | E | L | W | O | K | C | A |
R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
F | L | K | T | O | N | E | O | F | V | O | I | C | E | A |
D | J | I | R | O | T | C | A | F | W | O | W | O | E | T |
W | M | L | X | H | M | S | E | L | I | M | S | U | C | I |
L | H | G | N | I | N | E | T | S | I | L | B | R | N | S |
E | S | U | F | Q | M | E | R | C | H | A | N | T | E | F |
G | R | E | E | T | I | N | G | S | P | A | Z | E | D | A |
A | S | S | U | R | A | N | C | E | E | X | W | O | I | C |
H | N | O | I | T | U | L | O | S | E | R | R | U | F | T |
N | O | I | T | A | C | I | F | I | R | E | V | S | N | I |
E | E | X | T | R | A | M | I | L | E | N | A | I | O | O |
P | N | O | I | T | A | C | I | N | U | M | M | O | C | N |
Z | W | N | O | I | T | A | I | C | E | R | P | P | A | E |
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