r

ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION

r

Try to find all 19 words on this board.

O O S P V E C N A R U S S A E
A N S E E C N E D I F N O C S
C O E C R T X M C Y R I I C C
K I N I I N K J Z R M V L O O
O T L O F A K H Y P R J I U M
W A U V I H E T U E E S S N M
L I F F C C G G S X S U T T U
E C E O A R D R M T O O E A N
D E C E T E E E I R L E N B I
G R R N I M L E L A U T I I C
M P U O O X W T E M T R N L A
E P O T N L O I S I I U G I T
N A S B L V N N B L O O W T I
T U E W I U K G Q E N C H Y O
C B R S A T I S F A C T I O N
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Answer Key for r

X
Y
123456789101112131415
1# # S # V E C N A R U S S A E
2A N S E E C N E D I F N O C #
3C O E C R T # # # # # # I C C
4K I N I I N # # # # # V L O O
5O T L O F A # # # # R # I U M
6W A U V I H E # # E E S S N M
7L I F F C C G G S X S U T T U
8E C E O A R D R M T O O E A N
9D E C E T E E E I R L E N B I
10G R R N I M L E L A U T I I C
11M P U O O # W T E M T R N L A
12E P O T N # O I S I I U G I T
13N A S # # # N N # L O O # T I
14T U E # # # K G # E N C # Y O
15C # R S A T I S F A C T I O N
Word X Y Direction
ACCOUNTABILITY  142s
ACKOWLEDGMENT  12s
APPRECIATION  213n
ASSURANCE  141w
COMMUNICATION  153s
CONFIDENCE  142w
COURTEOUS  1214n
CUSTOMERSERVICE  88ne
EXTRAMILE  106s
GREETING  87s
KNOWLEDGE  714n
LISTENING  134s
MERCHANT  610n
RESOLUTION  115s
RESOURCEFULNESS  315n
SATISFACTION  415e
SMILES  97s
TONEOFVOICE  412n
VERIFICATION  51s