r

ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION

r

Try to find all 16 words on this board.

E A N E L I M A R T X E S C T
Z C O N F I D E N C E S S E N
N C I E W Y J B U A E C E C E
O O T V C F C P C L I O N I M
I U C E R N G T I G B M L O G
T N A R E E A M B W H M U V D
A T F I S S S R Z H U U F F E
I A S F O U G R U O N N E O L
C B I I L O N W E S O I C E W
E I T C U E I R Q M S C R N O
R L A A T T T D T L O A U O K
P I S T I R E H E D A T O T C
P T X I O U E J M V R I S T A
A Y N O N O R L C U P O E U T
N B W N Q C G V X Q V N R I C
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Answer Key for r

X
Y
123456789101112131415
1E A N E L I M A R T X E S # T
2# C O N F I D E N C E S S E N
3N C I E # # # # # # E C E C E
4O O T V C # # # # L # O N I M
5I U C E R N # # I # # M L O G
6T N A R E E A M # # # M U V D
7A T F I S S S R # # # U F F E
8I A S F O U G R U # # N E O L
9C B I I L O N # E S # I C E W
10E I T C U E I # # M S C R N O
11R L A A T T T # # # O A U O K
12P I S T I R E # # # # T O T C
13P T # I O U E # # # # I S # A
14A Y # O N O R # # # # O E U #
15# # # N # C G # # # # N R # C
Word X Y Direction
ACCOUNTABILITY  22s
ACKOWLEDGMENT  1513n
APPRECIATION  114n
ASSURANCE  1211nw
COMMUNICATION  123s
CONFIDENCE  22e
COURTEOUS  615n
CUSTOMERSERVICE  88nw
EXTRAMILE  121w
GREETING  715n
RESOLUTION  55s
RESOURCEFULNESS  1315n
SATISFACTION  312n
SMILES  77ne
TONEOFVOICE  1412n
VERIFICATION  44s