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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | E | X | T | R | A | M | I | L | E | K | G | X | V | K |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | Q |
| S | I | I | N | O | I | T | A | I | C | E | R | P | P | A |
| S | O | E | V | E | R | I | F | I | C | A | T | I | O | N |
| U | V | H | T | R | E | S | O | L | U | T | I | O | N | D |
| R | F | S | U | O | E | T | R | U | O | C | M | L | O | Y |
| A | O | M | E | L | I | S | T | E | N | I | N | G | F | T |
| N | E | M | E | E | B | G | R | E | E | T | I | N | G | O |
| C | N | A | C | K | O | W | L | E | D | G | M | E | N | T |
| E | O | T | N | A | H | C | R | E | M | W | W | U | G | A |
| Y | T | T | W | O | W | F | A | C | T | O | R | Y | T | G |
| B | G | D | S | A | T | I | S | F | A | C | T | I | O | N |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| C | O | N | F | I | D | E | N | C | E | L | A | X | U | R |
| H | Q | N | O | I | T | A | C | I | N | U | M | M | O | C |
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