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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | J | R | O | T | C | A | F | W | O | W | N | C | H | W |
| A | U | E | W | A | J | H | Y | W | E | N | O | S | N | A |
| C | C | S | T | C | P | E | R | N | L | O | I | G | O | P |
| C | O | O | T | K | B | E | A | S | I | I | T | N | I | P |
| O | N | U | O | O | I | G | S | E | M | T | A | I | T | R |
| U | F | R | N | W | M | D | S | L | A | U | C | N | A | E |
| N | I | C | E | L | E | E | U | I | R | L | I | E | C | C |
| T | D | E | O | E | R | L | R | M | T | O | F | T | I | I |
| A | E | F | F | D | C | W | A | S | X | S | I | S | N | A |
| B | N | U | V | G | H | O | N | E | E | E | R | I | U | T |
| I | C | L | O | M | A | N | C | E | I | R | E | L | M | I |
| L | E | N | I | E | N | K | E | S | Q | N | V | U | M | O |
| I | V | E | C | N | T | J | F | R | T | Z | T | I | O | N |
| T | M | S | E | T | S | U | O | E | T | R | U | O | C | M |
| Y | B | S | A | T | I | S | F | A | C | T | I | O | N | E |
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