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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| V | Q | A | N | W | O | W | F | A | C | T | O | R | N | C |
| E | N | P | O | N | E | G | G | Z | N | A | L | E | U | A |
| C | O | P | I | O | L | W | Z | G | W | C | K | S | I | C |
| N | I | R | T | I | I | G | G | N | Y | K | T | O | K | C |
| E | T | E | A | T | M | Z | S | I | R | O | O | U | C | O |
| D | A | C | C | U | A | L | M | N | M | W | N | R | O | U |
| I | C | I | I | L | R | O | E | E | G | L | E | C | U | N |
| F | I | A | F | O | T | B | R | T | R | E | O | E | R | T |
| N | N | T | I | S | X | S | C | S | E | D | F | F | T | A |
| O | U | I | R | E | E | M | H | I | E | G | V | U | E | B |
| C | M | O | E | R | V | I | A | L | T | M | O | L | O | I |
| S | M | N | V | R | U | L | N | X | I | E | I | N | U | L |
| M | O | I | S | H | G | E | T | U | N | N | C | E | S | I |
| E | C | N | A | R | U | S | S | A | G | T | E | S | Y | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | B | Y |
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