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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | I | R | T | N | A | H | C | R | E | M | N | E | H | N |
| A | U | E | W | I | C | P | G | O | O | N | O | L | N | M |
| C | A | S | S | U | R | A | N | C | E | O | I | I | O | N |
| C | C | O | T | W | E | E | I | S | J | I | T | M | I | O |
| O | K | U | O | O | W | G | T | E | L | T | A | A | T | I |
| U | O | R | N | W | M | D | E | L | Y | U | C | R | A | T |
| N | W | C | E | F | V | E | E | I | Q | L | I | T | C | A |
| T | L | E | O | A | A | L | R | M | Y | O | F | X | I | I |
| A | E | F | F | C | J | W | G | S | Q | S | I | E | N | C |
| B | D | U | V | T | M | O | A | L | E | E | R | Q | U | E |
| I | G | L | O | O | T | N | G | O | R | R | E | B | M | R |
| L | M | N | I | R | U | K | I | E | Y | E | V | O | M | P |
| I | E | E | C | O | U | R | T | E | O | U | S | I | O | P |
| T | N | S | E | E | C | N | E | D | I | F | N | O | C | A |
| Y | T | S | A | T | I | S | F | A | C | T | I | O | N | E |
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