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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | T | R | E | S | O | L | U | T | I | O | N | L | A | N |
| A | U | E | C | N | A | R | U | S | S | A | V | P | C | O |
| C | N | S | U | G | G | T | C | T | Y | R | P | O | K | I |
| C | O | O | T | E | R | W | N | F | A | R | L | N | O | T |
| O | I | U | O | O | W | E | B | A | E | H | O | I | W | A |
| U | T | R | N | S | M | U | E | C | H | W | Z | R | L | C |
| N | A | C | E | S | J | E | I | T | L | C | P | P | E | I |
| T | C | E | O | E | X | A | R | E | I | J | R | N | D | F |
| A | I | F | F | L | T | B | D | S | J | N | Y | E | G | I |
| B | N | U | V | I | N | G | Z | D | E | Z | G | U | M | R |
| I | U | L | O | M | E | L | I | M | A | R | T | X | E | E |
| L | M | N | I | S | C | W | W | C | O | B | V | L | N | V |
| I | M | E | C | O | U | R | T | E | O | U | S | I | T | O |
| T | O | S | E | E | C | N | E | D | I | F | N | O | C | N |
| Y | C | S | A | T | I | S | F | A | C | T | I | O | N | E |
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