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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
| W | U | E | X | T | R | A | M | I | L | E | K | K | K | P |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| O | E | B | T | O | N | E | O | F | V | O | I | C | E | A |
| T | A | C | K | O | W | L | E | D | G | M | E | N | T | T |
| C | Q | Q | I | W | M | G | R | E | E | T | I | N | G | I |
| A | X | A | P | P | R | E | C | I | A | T | I | O | N | S |
| F | G | B | E | C | N | A | R | U | S | S | A | Y | M | F |
| W | U | X | S | E | L | I | M | S | V | S | Q | L | D | A |
| O | C | A | U | H | N | S | U | O | E | T | R | U | O | C |
| W | N | O | I | T | U | L | O | S | E | R | O | K | W | T |
| N | O | I | T | A | C | I | F | I | R | E | V | X | E | I |
| E | G | L | I | S | T | E | N | I | N | G | K | I | U | O |
| U | N | O | I | T | A | C | I | N | U | M | M | O | C | N |
| V | Y | E | C | N | E | D | I | F | N | O | C | W | E | E |
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