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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
| S | U | T | S | H | S | U | O | E | T | R | U | O | C | V |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| D | Q | N | T | O | N | E | O | F | V | O | I | C | E | A |
| I | O | U | W | O | W | F | A | C | T | O | R | J | E | T |
| M | D | S | C | Q | M | E | R | C | H | A | N | T | C | I |
| A | C | K | O | W | L | E | D | G | M | E | N | T | N | S |
| P | G | N | I | T | E | E | R | G | C | G | Y | W | E | F |
| N | V | G | N | I | N | E | T | S | I | L | K | M | D | A |
| U | E | L | I | M | A | R | T | X | E | I | D | E | I | C |
| J | N | O | I | T | U | L | O | S | E | R | G | M | F | T |
| N | O | I | T | A | C | I | F | I | R | E | V | W | N | I |
| E | E | C | N | A | R | U | S | S | A | Q | P | I | O | O |
| O | N | O | I | T | A | C | I | N | U | M | M | O | C | N |
| A | P | P | R | E | C | I | A | T | I | O | N | B | I | E |
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