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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | G | R | E | E | T | I | N | G | P | Y | N | E | P | O |
| A | U | E | Y | B | E | Y | G | P | U | N | O | L | N | T |
| C | A | S | S | U | R | A | N | C | E | O | I | I | O | N |
| C | P | O | T | R | K | E | T | S | U | I | T | M | I | E |
| O | P | U | O | O | E | G | E | E | R | T | A | A | T | M |
| U | R | R | N | T | M | D | M | L | Q | U | C | R | A | G |
| N | E | C | E | C | S | E | E | I | I | L | I | T | C | D |
| T | C | E | O | A | T | L | R | M | N | O | F | X | I | E |
| A | I | F | F | F | B | W | C | S | R | S | I | E | N | L |
| B | A | U | V | W | V | O | H | V | E | E | R | V | U | W |
| I | T | L | O | O | W | N | A | Q | M | R | E | Y | M | O |
| L | I | N | I | W | R | K | N | X | L | E | V | D | M | K |
| I | O | E | C | O | U | R | T | E | O | U | S | I | O | C |
| T | N | S | E | E | C | N | E | D | I | F | N | O | C | A |
| Y | R | S | A | T | I | S | F | A | C | T | I | O | N | E |
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