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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | W | R | G | R | E | E | T | I | N | G | N | E | Y | T |
| A | U | E | L | C | K | Q | K | V | Y | N | O | L | N | N |
| C | A | S | S | U | R | A | N | C | E | O | I | I | O | E |
| C | P | O | T | R | C | E | W | S | Z | I | T | M | I | M |
| O | P | U | O | O | T | G | B | E | N | T | A | A | T | G |
| U | R | R | N | T | M | D | M | L | K | U | C | R | A | D |
| N | E | C | E | C | R | E | E | I | I | L | I | T | C | E |
| T | C | E | O | A | E | L | R | M | N | O | F | X | I | L |
| A | I | F | F | F | D | W | C | S | C | S | I | E | N | W |
| B | A | U | V | W | B | O | H | W | E | E | R | A | U | O |
| I | T | L | O | O | U | N | A | C | D | R | E | M | M | K |
| L | I | N | I | W | I | K | N | T | N | V | V | Q | M | C |
| I | O | E | C | O | U | R | T | E | O | U | S | I | O | A |
| T | N | S | E | E | C | N | E | D | I | F | N | O | C | U |
| Y | N | S | A | T | I | S | F | A | C | T | I | O | N | E |
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