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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| A | C | K | O | W | L | E | D | G | M | E | N | T | T | C |
| A | S | S | U | R | A | N | C | E | C | F | V | D | U | E |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| I | C | N | O | I | T | C | A | F | S | I | T | A | S | X |
| G | W | Q | R | E | C | I | O | V | F | O | E | N | O | T |
| N | O | I | T | A | C | I | N | U | M | M | O | C | Q | G |
| I | W | U | O | S | E | C | N | E | D | I | F | N | O | C |
| N | F | T | N | A | H | C | R | E | M | W | A | B | A | B |
| E | A | H | T | D | S | S | G | R | E | E | T | I | N | G |
| T | C | C | B | K | E | X | T | R | A | M | I | L | E | A |
| S | T | K | R | R | E | S | O | L | U | T | I | O | N | C |
| I | O | H | V | E | R | I | F | I | C | A | T | I | O | N |
| L | R | I | N | O | I | T | A | I | C | E | R | P | P | A |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | D |
| E | N | S | U | O | E | T | R | U | O | C | X | S | R | C |
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