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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | O | R | G | N | I | T | E | E | R | G | N | W | O | F |
| A | U | E | Q | U | M | N | N | U | E | N | O | O | N | A |
| C | W | S | H | K | H | E | Q | G | L | O | I | W | O | S |
| C | N | O | T | N | P | M | P | N | I | I | T | F | I | S |
| O | O | U | O | O | B | G | C | I | M | T | A | A | T | U |
| U | I | R | N | W | M | D | O | N | A | U | C | C | A | R |
| N | T | C | E | L | E | E | U | E | R | L | I | T | C | A |
| T | A | E | O | E | R | L | R | T | T | O | F | O | I | N |
| A | I | F | F | D | C | W | T | S | X | S | I | R | N | C |
| B | C | U | V | G | H | O | E | I | E | E | R | J | U | E |
| I | E | L | O | E | A | K | O | L | Z | R | E | L | M | I |
| L | R | N | I | W | N | C | U | J | W | J | V | N | M | F |
| I | P | E | C | Y | T | A | S | F | W | R | D | I | O | Y |
| T | P | S | E | E | C | N | E | D | I | F | N | O | C | T |
| Y | A | S | A | T | I | S | F | A | C | T | I | O | N | E |
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