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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | Q | R | G | R | E | E | T | I | N | G | N | R | Z | S |
| A | U | E | H | W | H | I | B | G | E | N | O | O | N | A |
| C | L | S | M | I | L | E | S | G | L | O | I | T | O | C |
| C | N | O | T | H | B | E | D | N | I | I | T | C | I | K |
| O | O | U | O | O | M | G | C | I | M | T | A | A | T | O |
| U | I | R | N | A | M | D | O | N | A | U | C | F | A | W |
| N | T | C | E | S | E | E | U | E | R | L | I | W | C | L |
| T | A | E | O | S | R | L | R | T | T | O | F | O | I | E |
| A | I | F | F | U | C | W | T | S | X | S | I | W | N | D |
| B | C | U | V | R | H | O | E | I | E | E | R | Z | U | G |
| I | E | L | O | A | A | N | O | L | V | R | E | C | M | M |
| L | R | N | I | N | N | K | U | E | H | X | V | Y | M | E |
| I | P | E | C | C | T | K | S | V | X | E | T | I | O | N |
| T | P | S | E | E | C | N | E | D | I | F | N | O | C | T |
| Y | A | S | A | T | I | S | F | A | C | T | I | O | N | E |
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