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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| T | Q | E | N | W | O | W | F | A | C | T | O | R | B | C |
| N | N | L | O | N | S | E | L | I | M | S | Z | E | U | A |
| E | O | I | I | O | N | G | D | L | V | S | W | S | I | C |
| M | I | M | T | I | O | N | R | E | J | U | T | O | G | C |
| G | T | A | A | T | I | I | Q | C | L | O | O | U | W | O |
| D | A | R | C | U | T | N | P | N | M | E | N | R | E | U |
| E | C | T | I | L | A | E | G | E | E | T | E | C | C | N |
| L | I | X | F | O | I | T | R | D | R | R | O | E | N | T |
| W | N | E | I | S | C | S | E | I | C | U | F | F | A | A |
| O | U | P | R | E | E | I | E | F | H | O | V | U | R | B |
| K | M | X | E | R | R | L | T | N | A | C | O | L | U | I |
| C | M | J | V | M | P | K | I | O | N | E | I | N | S | L |
| A | O | I | R | I | P | H | N | C | T | Q | C | E | S | I |
| Q | C | A | V | O | A | M | G | A | S | I | E | S | A | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | W | Y |
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