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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | J | S | A | T | I | S | F | A | C | T | I | O | N | M |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | Y |
| S | O | I | M | S | U | O | E | T | R | U | O | C | X | Y |
| S | N | F | V | E | R | I | F | I | C | A | T | I | O | N |
| U | F | D | Z | R | E | S | O | L | U | T | I | O | N | G |
| R | I | L | E | W | E | X | T | R | A | M | I | L | E | H |
| A | D | C | H | L | I | S | T | E | N | I | N | G | K | S |
| N | E | D | R | R | B | G | R | E | E | T | I | N | G | C |
| C | N | A | C | K | O | W | L | E | D | G | M | E | N | T |
| E | C | T | N | A | H | C | R | E | M | X | W | R | A | A |
| L | E | P | R | O | T | C | A | F | W | O | W | O | B | E |
| J | E | C | I | O | V | F | O | E | N | O | T | N | I | M |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| P | N | O | I | T | A | I | C | E | R | P | P | A | U | U |
| K | E | N | O | I | T | A | C | I | N | U | M | M | O | C |
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