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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| T | D | W | N | M | E | R | C | H | A | N | T | R | Y | C |
| N | N | D | O | N | C | K | G | Y | O | C | N | E | U | A |
| E | O | E | I | O | N | G | N | Y | H | U | N | S | W | C |
| M | I | X | T | I | A | N | I | E | H | W | T | O | A | C |
| G | T | T | A | T | R | I | T | G | T | O | O | U | P | O |
| D | A | R | C | U | U | N | E | D | M | W | N | R | P | U |
| E | C | A | I | L | S | E | E | E | S | F | E | C | R | N |
| L | I | M | F | O | S | T | R | L | E | A | O | E | E | T |
| W | N | I | I | S | A | S | G | W | L | C | F | F | C | A |
| O | U | L | R | E | E | I | L | O | I | T | V | U | I | B |
| K | M | E | E | R | I | L | W | N | M | O | O | L | A | I |
| C | M | X | V | R | S | I | L | K | S | R | I | N | T | L |
| A | O | I | S | U | O | E | T | R | U | O | C | E | I | I |
| J | C | O | N | F | I | D | E | N | C | E | E | S | O | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | N | Y |
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