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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | L | G | A | P | P | R | E | C | I | A | T | I | O | N |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | O |
| N | O | I | T | C | A | F | S | I | T | A | S | Y | K | D |
| R | N | B | V | E | R | I | F | I | C | A | T | I | O | N |
| O | F | F | R | R | E | S | O | L | U | T | I | O | N | Z |
| T | I | D | Y | T | E | S | U | O | E | T | R | U | O | C |
| C | D | D | N | A | J | S | G | R | E | E | T | I | N | G |
| A | E | W | V | E | X | T | R | A | M | I | L | E | L | P |
| F | N | A | C | K | O | W | L | E | D | G | M | E | N | T |
| W | C | T | N | A | H | C | R | E | M | G | O | E | C | L |
| O | E | C | N | A | R | U | S | S | A | O | I | H | N | W |
| W | E | C | I | O | V | F | O | E | N | O | T | J | I | Y |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| R | C | A | G | N | I | N | E | T | S | I | L | L | U | G |
| P | Y | N | O | I | T | A | C | I | N | U | M | M | O | C |
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