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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | O | R | N | O | I | T | A | I | C | E | R | P | P | A |
| A | U | E | O | Z | T | N | A | H | C | R | E | M | N | C |
| C | D | S | I | E | C | N | A | R | U | S | S | A | O | K |
| C | R | O | T | I | H | X | D | D | M | E | O | E | I | O |
| O | O | U | A | O | N | Q | Q | I | C | G | L | X | T | W |
| U | T | R | C | P | M | P | L | I | O | N | U | T | A | L |
| N | C | C | I | R | D | E | O | N | U | I | T | R | C | E |
| T | A | E | F | B | S | V | R | U | R | T | I | A | I | D |
| A | F | F | I | L | F | E | Z | S | T | E | O | M | N | G |
| B | W | U | R | O | H | G | X | L | E | E | N | I | U | M |
| I | O | L | E | L | J | M | C | L | O | R | B | L | M | E |
| L | W | N | V | I | U | A | R | G | U | G | V | E | M | N |
| I | O | E | G | N | I | N | E | T | S | I | L | I | O | T |
| T | J | S | Y | E | C | N | E | D | I | F | N | O | C | C |
| Y | W | S | A | T | I | S | F | A | C | T | I | O | N | E |
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