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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| U | R | N | O | I | T | A | C | I | N | U | M | M | O | C |
| A | C | K | O | W | L | E | D | G | M | E | N | T | U | E |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| O | E | R | A | P | P | R | E | C | I | A | T | I | O | N |
| N | E | O | T | O | N | E | O | F | V | O | I | C | E | E |
| E | C | T | N | A | H | C | R | E | M | G | V | L | X | G |
| C | N | C | B | L | I | S | T | E | N | I | N | G | D | D |
| N | E | A | R | S | V | G | R | E | E | T | I | N | G | E |
| A | D | F | U | K | U | S | M | I | L | E | S | Q | W | L |
| R | I | W | S | G | E | X | T | R | A | M | I | L | E | W |
| U | F | O | A | R | E | S | O | L | U | T | I | O | N | O |
| S | N | W | V | E | R | I | F | I | C | A | T | I | O | N |
| S | O | I | Y | S | U | O | E | T | R | U | O | C | T | K |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | R |
| E | S | A | T | I | S | F | A | C | T | I | O | N | N | R |
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