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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | A | P | P | R | E | C | I | A | T | I | O | N | N | B |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | G |
| S | O | I | S | A | T | I | S | F | A | C | T | I | O | N |
| S | N | S | V | E | R | I | F | I | C | A | T | I | O | N |
| U | F | U | N | R | E | S | O | L | U | T | I | O | N | P |
| R | I | O | N | O | E | X | T | R | A | M | I | L | E | L |
| A | D | E | G | B | Q | S | M | E | R | C | H | A | N | T |
| N | E | T | Y | U | J | G | R | E | E | T | I | N | G | G |
| C | N | R | Q | G | N | I | N | E | T | S | I | L | S | H |
| E | C | U | S | E | L | I | M | S | M | O | B | R | M | H |
| M | E | O | T | O | N | E | O | F | V | O | I | C | E | D |
| Z | X | C | O | M | M | U | N | I | C | A | T | I | O | N |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| B | R | O | T | C | A | F | W | O | W | E | E | J | U | C |
| A | C | K | O | W | L | E | D | G | M | E | N | T | V | C |
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