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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| W | H | E | N | G | N | I | T | E | E | R | G | R | H | C |
| Y | N | X | O | N | A | Y | V | K | S | F | L | E | U | A |
| N | O | T | I | O | S | G | T | N | E | E | T | S | T | C |
| O | I | R | T | I | S | N | N | O | L | R | T | O | N | C |
| I | T | A | A | T | U | I | A | W | I | O | O | U | E | O |
| T | A | M | C | U | R | N | H | L | M | T | N | R | M | U |
| A | C | I | I | L | A | E | C | E | S | C | E | C | G | N |
| I | I | L | F | O | N | T | R | D | P | A | O | E | D | T |
| C | N | E | I | S | C | S | E | G | A | F | F | F | E | A |
| E | U | G | R | E | E | I | M | E | N | W | V | U | L | B |
| R | M | A | E | R | T | L | C | P | E | O | O | L | W | I |
| P | M | H | V | N | V | M | U | Y | Z | W | I | N | O | L |
| P | O | I | S | U | O | E | T | R | U | O | C | E | K | I |
| A | C | O | N | F | I | D | E | N | C | E | E | S | C | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | A | Y |
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