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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
| W | U | E | L | F | R | O | T | C | A | F | W | O | W | F |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| N | O | I | T | A | C | I | N | U | M | M | O | C | A | S |
| T | O | N | E | O | F | V | O | I | C | E | E | N | E | E |
| O | A | M | I | M | M | E | R | C | H | A | N | T | C | E |
| R | T | A | P | P | R | E | C | I | A | T | I | O | N | C |
| J | O | K | C | C | O | U | R | T | E | O | U | S | E | N |
| G | N | I | T | E | E | R | G | S | Y | N | I | N | D | A |
| M | E | L | I | M | A | R | T | X | E | Q | D | T | I | R |
| H | N | O | I | T | U | L | O | S | E | R | D | O | F | U |
| N | O | I | T | A | C | I | F | I | R | E | V | C | N | S |
| L | I | S | T | E | N | I | N | G | Z | Z | A | I | O | S |
| G | U | T | N | E | M | G | D | E | L | W | O | K | C | A |
| L | S | A | T | I | S | F | A | C | T | I | O | N | T | E |
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