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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | G | R | E | E | T | I | N | G | E | O | N | T | T | N |
| A | U | E | Q | T | H | O | Y | W | C | N | O | E | N | O |
| C | Q | S | G | L | P | G | T | P | N | O | I | X | E | I |
| C | A | O | T | R | A | N | N | S | A | I | T | T | M | T |
| O | P | U | O | O | M | I | A | E | R | T | A | R | G | A |
| U | P | R | N | T | M | N | H | L | U | U | C | A | D | C |
| N | R | C | E | C | N | E | C | I | S | L | I | M | E | I |
| T | E | E | O | A | Y | T | R | M | S | O | F | I | L | N |
| A | C | F | F | F | L | S | E | S | A | S | I | L | W | U |
| B | I | U | V | W | L | I | M | M | E | E | R | E | O | M |
| I | A | L | O | O | P | L | F | E | H | R | E | V | K | M |
| L | T | N | I | W | S | L | J | M | F | P | V | C | C | O |
| I | I | E | C | O | U | R | T | E | O | U | S | I | A | C |
| T | O | S | E | E | C | N | E | D | I | F | N | O | C | X |
| Y | N | S | A | T | I | S | F | A | C | T | I | O | N | E |
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