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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
VERIFICATION
WOWFACTOR
| A | S | N | O | I | T | A | C | I | N | U | M | M | O | C |
| N | O | I | T | A | C | I | F | I | R | E | V | N | U | K |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| V | L | X | Q | O | V | O | X | J | N | I | T | A | C | E |
| M | I | T | W | O | I | W | V | S | T | O | G | O | O | S |
| E | S | R | R | O | K | T | M | C | M | Q | N | X | U | O |
| C | T | A | J | O | W | I | A | E | K | F | I | Q | R | L |
| N | E | M | U | J | L | F | R | I | I | D | T | V | T | U |
| A | N | I | Q | E | S | S | A | D | C | O | E | W | E | T |
| R | I | L | S | I | E | F | E | C | H | E | E | I | O | I |
| U | N | E | T | R | T | N | W | O | T | F | R | N | U | O |
| S | G | A | V | S | C | U | G | X | I | O | G | P | S | N |
| S | S | I | M | E | R | C | H | A | N | T | R | D | P | G |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | A |
| E | T | N | E | M | G | D | E | L | W | O | K | C | A | K |
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