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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | J | R | O | T | C | A | F | W | O | W | N | E | A | A |
| A | U | E | W | J | E | S | G | L | M | N | O | L | N | P |
| C | A | S | S | U | R | A | N | C | E | O | I | I | O | P |
| C | C | O | T | L | G | E | I | S | R | I | T | M | I | R |
| O | K | U | O | O | Y | G | T | E | C | T | A | A | T | E |
| U | O | R | N | W | M | D | E | L | H | U | C | R | A | C |
| N | W | C | E | P | Y | E | E | I | A | L | I | T | C | I |
| T | L | E | O | B | P | L | R | M | N | O | F | X | I | A |
| A | E | F | F | B | F | W | G | S | T | S | I | E | N | T |
| B | D | U | V | C | M | O | C | F | E | E | R | B | U | I |
| I | G | L | O | I | M | N | W | G | E | R | E | F | M | O |
| L | M | N | I | I | Q | K | B | N | I | E | V | V | M | N |
| I | E | E | C | O | U | R | T | E | O | U | S | I | O | E |
| T | N | S | E | E | C | N | E | D | I | F | N | O | C | V |
| Y | T | S | A | T | I | S | F | A | C | T | I | O | N | E |
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