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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | O | R | O | T | C | A | F | W | O | W | N | E | W | A |
| A | U | E | D | A | B | I | W | G | E | N | O | G | N | P |
| C | B | S | E | C | S | G | H | U | L | O | I | D | O | P |
| C | D | O | T | K | R | N | E | S | I | I | T | E | I | R |
| O | J | U | O | O | H | I | C | E | M | T | A | L | T | E |
| U | E | R | N | W | M | N | N | L | A | U | C | W | A | C |
| N | C | C | E | L | E | E | A | I | R | L | I | O | C | I |
| T | N | E | O | E | R | T | R | M | T | O | F | N | I | A |
| A | E | F | F | D | C | S | U | S | X | S | I | K | N | T |
| B | D | U | V | G | H | I | S | O | E | E | R | L | U | I |
| I | I | L | O | M | A | L | S | G | H | R | E | A | M | O |
| L | F | N | I | E | N | A | A | Q | O | T | V | W | M | N |
| I | N | E | C | N | T | S | Z | E | A | H | R | I | O | E |
| T | O | S | E | T | S | U | O | E | T | R | U | O | C | D |
| Y | C | S | A | T | I | S | F | A | C | T | I | O | N | E |
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