A COMPLAINT IS A GIFT
Customer Relations Maze
-
Customer Service Week 2011
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ACKNOWLEDGE
APOLOGIZE
COMMUNICATION
COMPENSATION
COMPLAINT
CONCLUSION
CRITICISM
CUSTOMER
EMPATHIZE
EXPERIENCE
FEEDBACK
FOCUS
FRIENDLY
GOODWILL
LISTEN
OPPORTUNITY
POLICY
REPEAT
RESOLUTION
SATISFACTION
UNDERSTAND
VALUE
Y | L | D | N | E | I | R | F | Y | E | D | S | F | R | T |
M | N | P | C | B | C | Y | H | Z | W | A | S | E | A | K |
S | F | O | E | O | C | N | I | M | T | S | S | E | N | D |
I | E | T | I | I | M | G | E | I | E | O | P | D | O | N |
C | E | Z | L | T | O | P | S | I | L | E | L | B | I | A |
I | U | O | I | L | A | F | L | U | R | L | X | A | T | T |
T | P | S | O | H | A | C | T | A | I | E | N | C | A | S |
I | V | P | T | C | T | I | I | W | I | E | P | K | S | R |
R | A | A | T | O | O | A | D | N | T | N | H | X | N | E |
C | Y | I | L | N | M | O | P | S | U | S | T | X | E | D |
Q | O | A | Y | U | O | E | I | M | I | M | U | X | P | N |
N | D | H | P | G | E | L | R | B | E | X | M | C | M | U |
V | W | Y | T | I | N | U | T | R | O | P | P | O | O | H |
T | K | K | N | N | O | I | S | U | L | C | N | O | C | F |
Z | S | C | E | G | D | E | L | W | O | N | K | C | A | M |
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