A COMPLAINT IS A GIFT

ACKNOWLEDGE
APOLOGIZE
BLAME
BUSINESS
COMMUNICATION
COMPENSATION
COMPLAINT
CONCLUSION
CRITICISM
CUSTOMER
DELIVERY
EMPATHIZE
EXPERIENCE
FEEDBACK
FOCUS
GOODWILL
LISTEN
OPPORTUNITY
POLICY
REPEAT
RESOLUTION
RESPONSE
SATISFACTION
SERVICE
UNDERSTAND
VALUE

Customer Relations Maze - Customer Service Week 2011

Try to find all 26 words on this board.

R J Y E X P E R I E N C E M U
S C O M P E N S A T I O N N T
D A O P P O R T U N I T Y O C
N C T M K C A B D E E F E I O
A K O I M B U S I N E S S T M
T N V N S U M S T K G A N U P
S O S A C F N S T A U T O L L
R W H Y L L A I I O E R P O A
E L R C W U U C C C M P S S I
D E C I V R E S T A I E E E N
N D B L A M E D I I T T R R T
U G O O D W I L L O O I I A M
G E M P A T H I Z E N N O R N
S U C O F Y R E V I L E D N C
L I S T E N A P O L O G I Z E
Brought to you by WordSearchFun.com



Answer Key for A COMPLAINT IS A GIFT

X
Y
123456789101112131415
1# # # E X P E R I E N C E # #
2S C O M P E N S A T I O N N #
3D A O P P O R T U N I T Y O C
4N C T M K C A B D E E F E I O
5A K O I M B U S I N E S S T M
6T N V N S U M S T # # # N U P
7S O # A C F N S T A # # O L L
8R W # Y L L A I I O E # P O A
9E L # C # U U C C C M P S S I
10D E C I V R E S T A I E E E N
11N D B L A M E # I I T T R R T
12U G O O D W I L L O O I I # #
13# E M P A T H I Z E N N O R #
14S U C O F Y R E V I L E D N C
15L I S T E N A P O L O G I Z E
Word X Y Direction
ACKNOWLEDGE  23s
APOLOGIZE  715e
BLAME  311e
BUSINESS  65e
COMMUNICATION  88se
COMPENSATION  22e
COMPLAINT  153s
CONCLUSION  24se
CRITICISM  1514nw
CUSTOMER  64se
DELIVERY  1314w
EMPATHIZE  213e
EXPERIENCE  41e
FEEDBACK  124w
FOCUS  514w
GOODWILL  212e
LISTEN  115e
OPPORTUNITY  33e
POLICY  413n
REPEAT  1411nw
RESOLUTION  1411n
RESPONSE  1311n
SATISFACTION  23se
SERVICE  810w
UNDERSTAND  112n
VALUE  36se