The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| V | H | M | H | I | R | N | A | N | Y | G | M | L | X | M |
| J | U | V | S | E | G | N | I | H | C | T | A | M | O | C |
| N | G | N | S | R | L | I | S | T | E | N | I | N | G | N |
| M | D | A | D | K | Z | O | I | L | S | Q | N | I | Q | U |
| L | O | F | C | E | M | P | A | T | H | Y | L | L | R | A |
| Z | Y | F | O | C | R | E | F | L | E | C | T | I | O | N |
| T | Q | I | Q | Q | E | S | U | M | M | A | R | I | Z | E |
| X | G | R | Q | C | M | P | T | F | W | P | B | H | O | H |
| V | Y | M | I | U | C | V | T | A | S | V | K | J | H | U |
| Y | P | A | H | Y | M | K | R | A | N | K | Z | G | H | R |
| Y | I | T | Y | C | F | M | U | Q | N | D | R | R | M | X |
| R | E | I | R | N | T | O | P | X | W | C | I | V | Q | E |
| P | M | O | R | H | O | P | E | V | Y | F | E | N | C | G |
| F | V | N | G | A | Q | N | Z | W | T | R | I | L | G | P |
| F | R | P | W | C | C | U | Y | Y | N | E | M | R | W | C |
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