The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

K G X B M M G A F K Z B J C U
U U G Z B R S N N K J S B Q O
O K N N H P V L Z L A J R Z F
O R B D I D C Y F X O R E J X
N F T T E N R M J S E X H E F
O H T J E R E F L E C T I O N
I N A D Z M S T Z I M X N B I
T P D E I O A T S R B P W D V
A O Q Y R T Q T A I C J A S L
M R S H A X R W C N L E W O S
R R P T M G J D U H D P T C F
I O T A M R W W L O I I W U H
F S O P U Z P I P P B N N A D
F N L M S L Y T U E X Q G G O
A C C E P T A N C E Z L D N R
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# U G # # # # # # # # # # # #
3# # N N # # # # # # # # # # #
4# # # D I # # # # # # # # # #
5N # # # E N # # # # # # H # #
6O # # # E R E F L E C T I O N
7I # # # Z M S T # # M # # # #
8T # # # I # A T S R # # # # #
9A # # Y R # # T A I # # # # #
10M # # H A # # W C N L # # # #
11R # # T M # # # # H D # # # #
12I # # A M # # # # O I I # # #
13F # # P U # # # # P # N N # #
14F # # M S # # # # E # # G G #
15A C C E P T A N C E # # # # #
Word X Y Direction
ACCEPTANCE  115e
AFFIRMATION  115n
EMPATHY  415n
HOPE  1011s
LISTENING  1110nw
MATCHING  67se
REFLECTION  66e
SUMMARIZE  514n
UNDERSTANDING  88se
WARMTH  99ne