The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

L D F Z H G E G J O D X S L M
D T K N G Z A O I L W F B U G
G E C N A T P E C C A Q N N S
N S H R E E K Y T M O D I F E
I F S Q Y H T A P M E H K O Q
N O I T C E L F E R C F O G G
E Z I R A M M U S T O E U P N
T F S G C E W T A X I I M X E
S D N O I T A M R I F F A K D
I R Y J U N R W E Q I O O I E
L Q R J D R M X Z Y N A T H V
X S J I E R T Q I C V E G H E
G A N V S U H O W N Z M C O Y
H G Y C D Z D H Y Y S T G Z R
X C K R G U Z W O L O G O G O
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # U G
3G E C N A T P E C C A # N N #
4N # # # # # # # # # # D I # #
5I # # # Y H T A P M E H # # #
6N O I T C E L F E R C # O # #
7E Z I R A M M U S T # # # P #
8T # # # # # W T A # # # # # E
9S # N O I T A M R I F F A # #
10I # # # # N R # # # # # # # #
11L # # # D # M # # # # # # # #
12# # # I # # T # # # # # # # #
13# # N # # # H # # # # # # # #
14# G # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
ACCEPTANCE  113w
AFFIRMATION  139w
EMPATHY  115w
HOPE  125se
LISTENING  111n
MATCHING  89ne
REFLECTION  106w
SUMMARIZE  97w
UNDERSTANDING  88sw
WARMTH  79s