The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

Try to find all 10 words on this board.

S H T D C R Y Y E U N B Z G V
P G S X A P F V Z G P L A Z K
G D N P G Y X B I N M G X M S
P U Z I Y J I Y R I T B T L A
U Z G J D P Z I A H O P E F C
C H M N N N D I M C R H F Y C
E R G O J W A R M T H I Y Q E
K Z N I S T U T U A R S R H P
F E I T H K C N S M E S E B T
Y A N C S Z U O A R L X S I A
L D E E M P A T H Y E P U W N
P Z T L C R I L U K W D M I C
O A S F J O Z L H S A X N Q E
C A I E N J X N G D W M X U G
S C L R I Z T R A Z M O A B Q
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Answer Key for The Therapeutic Relationship

X
Y
123456789101112131415
1# # # # # # # # E # # # # # #
2# G # # # # # # Z G # # # # #
3# # N # # # # # I N # # # # #
4# # # I # # # # R I # # # # A
5# # # # D # # # A H O P E F C
6# # # N # N # # M C # # F # C
7# # G O # W A R M T H I # # E
8# # N I # # # T U A R # # # P
9# # I T # # # # S M # # # # T
10# # N C # # # # A R # # # # A
11# # E E M P A T H Y E # # # N
12# # T L # # I # # # # D # # C
13# # S F # O # # # # # # N # E
14# # I E N # # # # # # # # U #
15# # L R # # # # # # # # # # #
Word X Y Direction
ACCEPTANCE  154s
AFFIRMATION  154sw
EMPATHY  411e
HOPE  105e
LISTENING  315n
MATCHING  109n
REFLECTION  415n
SUMMARIZE  99n
UNDERSTANDING  88nw
WARMTH  77e