The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| W | F | T | X | S | N | G | A | S | I | I | D | E | G | N |
| C | U | G | D | M | D | O | N | G | Y | M | P | N | N | Y |
| R | V | N | Q | H | R | V | C | I | B | O | I | E | A | F |
| W | B | B | D | F | Y | N | N | E | H | N | L | C | F | N |
| Y | I | L | R | E | A | K | Y | G | E | C | C | L | F | X |
| V | F | H | A | M | R | F | V | T | K | E | T | W | I | G |
| D | G | S | D | P | E | S | S | H | P | B | L | A | R | P |
| T | Z | U | W | A | F | I | T | T | W | H | D | O | M | L |
| M | U | M | F | T | L | M | A | A | M | W | M | Y | A | X |
| S | Z | M | W | H | E | N | R | A | N | V | R | Y | T | X |
| X | G | A | C | Y | C | M | A | W | X | D | I | J | I | B |
| M | Y | R | A | E | T | P | U | J | V | C | I | X | O | D |
| M | N | I | E | H | I | P | H | A | A | X | X | N | N | Z |
| Z | B | Z | C | S | O | H | X | D | G | I | Z | R | G | Q |
| C | Z | E | O | C | N | U | H | K | Y | F | G | J | E | Z |
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