The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| G | A | C | C | E | P | T | A | N | C | E | T | Y | K | W |
| G | F | N | S | O | P | C | W | A | M | O | X | A | G | B |
| X | W | L | D | H | U | P | F | R | L | Q | L | N | N | P |
| W | G | O | S | C | T | N | J | V | P | P | I | N | B | R |
| L | N | B | P | M | V | M | C | Z | K | D | Y | M | J | C |
| Z | I | Y | G | J | C | V | R | J | N | J | B | F | Y | W |
| H | N | A | F | F | I | R | M | A | T | I | O | N | T | F |
| Z | E | R | E | S | U | A | T | W | W | O | Y | A | J | U |
| Z | T | H | P | P | T | S | U | M | M | A | R | I | Z | E |
| V | S | S | O | C | R | E | F | L | E | C | T | I | O | N |
| S | I | E | H | E | M | P | A | T | H | Y | A | Q | S | O |
| T | L | I | D | H | Y | W | X | T | X | W | X | F | F | A |
| G | N | N | E | Q | B | W | K | V | Q | Z | Y | W | A | B |
| G | U | D | D | X | A | D | G | J | R | X | P | D | G | H |
| M | G | T | G | R | X | I | Y | Q | Z | X | C | Q | Y | M |
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