The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| G | G | E | Z | I | R | A | M | M | U | S | S | Q | G | N |
| W | U | F | W | R | E | G | V | O | S | K | T | N | Z | O |
| J | Q | N | U | A | E | C | Y | I | C | N | I | W | T | I |
| B | J | F | D | U | H | P | N | C | X | N | W | L | B | T |
| I | D | Y | O | E | N | Q | N | A | E | T | V | E | Q | A |
| K | V | R | N | M | R | M | H | T | T | S | K | V | E | M |
| W | M | S | T | P | E | S | S | O | O | P | Y | B | A | R |
| B | M | M | M | A | F | I | T | V | W | C | E | T | L | I |
| I | D | X | Z | T | L | N | E | A | A | Z | C | C | O | F |
| F | D | S | X | H | E | A | R | O | N | H | N | K | C | F |
| I | R | D | C | Y | C | M | T | D | I | D | O | V | F | A |
| Y | Y | Z | I | R | T | E | U | N | I | L | I | P | H | E |
| F | J | C | A | H | I | W | G | Y | E | Q | W | N | E | T |
| I | H | N | T | W | O | H | T | G | B | G | H | O | G | H |
| W | C | X | N | A | N | W | N | K | W | K | E | W | M | W |
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