The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| I | K | Y | J | H | N | E | H | U | H | G | O | B | Q | B |
| J | T | S | I | D | O | Z | G | B | K | N | H | Q | G | H |
| K | E | S | B | Q | I | I | K | H | N | A | F | N | W | T |
| A | P | P | M | A | T | R | D | T | I | E | I | D | G | S |
| V | Q | L | O | Y | C | A | M | M | M | D | N | N | A | R |
| Q | Z | U | R | H | E | M | Y | R | N | U | I | F | C | W |
| K | G | D | Y | T | L | M | R | A | O | H | F | G | C | A |
| X | P | T | O | A | F | U | T | W | C | I | L | T | E | A |
| N | O | P | G | P | E | S | E | T | R | W | R | H | P | E |
| O | D | X | C | M | R | R | A | M | O | F | B | P | T | K |
| P | S | H | O | E | I | M | A | H | P | D | Q | X | A | T |
| W | A | G | D | U | W | T | W | J | M | J | D | B | N | X |
| F | C | N | H | J | I | D | T | P | F | E | E | S | C | L |
| Y | U | Q | V | O | D | F | J | D | A | S | M | N | E | Y |
| Q | N | Z | N | U | H | G | N | I | N | E | T | S | I | L |
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