The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| B | E | C | U | S | V | M | E | O | S | A | A | A | T | G |
| D | G | U | X | O | C | O | Q | U | S | B | D | I | K | Q |
| N | I | N | A | C | C | E | P | T | A | N | C | E | A | D |
| W | U | A | I | F | Y | S | P | N | I | J | F | P | F | G |
| C | Y | Z | P | D | F | B | N | L | U | V | N | N | H | L |
| L | Q | S | Z | B | N | I | S | F | N | Y | N | S | H | D |
| P | I | A | A | U | W | A | R | M | T | H | I | L | R | B |
| G | B | E | J | A | B | H | T | M | G | N | I | D | B | K |
| E | Z | I | R | A | M | M | U | S | A | S | K | R | I | O |
| N | O | I | T | C | E | L | F | E | R | T | Y | Y | A | T |
| I | H | D | E | Y | H | T | A | P | M | E | I | L | A | K |
| R | G | G | N | I | N | E | T | S | I | L | D | O | W | A |
| D | R | G | J | O | S | P | D | X | Q | K | J | N | N | A |
| X | E | C | B | D | D | O | W | X | T | U | R | W | U | Y |
| U | Q | G | G | N | I | H | C | T | A | M | A | F | L | Q |
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